Privacy Policy
Introduction
Chateau on the Ridge is committed to protecting the privacy of visitors to its website. Chateau on the Ridge is an affiliate of Arkansas Methodist Medical Center (AMMC), and this policy outlines how we handle, store, and use your personal information in accordance with applicable laws and best practices. We are dedicated to maintaining transparency and security in our digital interactions.
Information We Collect
We collect both personally identifiable information (such as name, phone number, or email address) and non-identifying information (such as browser type, visit duration, and navigation paths). This helps us improve our website and marketing effectiveness.
Cookies and Analytics
Chateau on the Ridge uses cookies and similar technologies to analyze traffic and personalize content. This includes Visitor ID tracking for remarketing and email outreach. By using our site, you consent to the use of cookies. Users may disable cookies in their browser settings if they prefer.
How We Use Your Information
Your personal information may be used to fulfill service requests, respond to inquiries, or improve user experience. We do not sell your personal data. Only authorized personnel will access the information necessary to fulfill your request.
Email
If you contact us by email or submit a form with your email address, we may use it to respond to your inquiry or provide requested information. However, please note that standard email communication is not encrypted and may be intercepted by unauthorized individuals. Chateau on the Ridge is not responsible for the security of email messages except those securely stored within our system. We will never request sensitive personal information, such as Social Security numbers or bank account details, via email. If you receive such a request, report it immediately to the Internet Crime Complaint Center (IC3), a partnership between the FBI and the National White Collar Crime Center.
Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Choices
You may request to access, correct, or delete your personal information at any time by contacting us directly. You may also opt out of communications or tracking by adjusting your browser settings or contacting us.
Security
We implement appropriate technical and organizational measures to safeguard your information from unauthorized access or disclosure.
HIPAA Disclaimer
Chateau on the Ridge does not collect or transmit protected health information (PHI) through this website. Please do not submit personal medical details via contact forms or email.
Updates to This Policy
This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date.
Contact
If you have any questions about this Privacy Policy, please contact Chateau on the Ridge at (870) 215-6300.
Non-Discrimination Notice
Chateau on the Ridge complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Chateau on the Ridge does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Chateau on the Ridge provides free aids and services to people with disabilities to communicate effectively with us, such as:
– Qualified sign language interpreters
– Written information in other formats (large print, audio, accessible electronic formats, other formats)
Chateau on the Ridge provides free language services to people whose primary language is not English, such as:
– Qualified interpreters
– Information written in other languages
If you need these services, contact Jessica Bryan, Social Services Director at 870-239-7153.
If you believe that Chateau on the Ridge has failed to provide these services or discriminated in another way, you can file a grievance with:
Dan Austin
AMMC Compliance Officer
900 W. Kingshighway
P.O. Box 339
Paragould, AR 72451
(870) 239-7392 – phone
(870) 239-7080 – fax
dan.austin@arkansasmethodist.org
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
– Online: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf
– By mail: U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201
– By phone: 1–800–368–1019 or 1–800–537–7697 (TDD)
Section 1557 Language Taglines
Español (Spanish):
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (870) 215-6300.
Tiếng Việt (Vietnamese):
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi (870) 215-6300.
繁體中文 (Chinese – Traditional):
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 (870) 215-6300。
မြန်မာဘာသာ (Burmese):
သတိပြုပါ။ သင်သည် မြန်မာဘာသာ စကား ပြောပါက၊ ဘာသာစကားအကူအညီ ဝန်ဆောင်မှုများကို အခမဲ့ ရရှိနိုင်ပါသည်။ ဖုန်းခေါ်ပါ (870) 215-6300။
한국어 (Korean):
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. (870) 215-6300 번으로 전화해 주십시오.
Tagalog (Filipino):
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa (870) 215-6300.
Русский (Russian):
ВНИМАНИЕ: Если вы говорите на русском языке, вы можете воспользоваться бесплатными услугами перевода. Звоните (870) 215-6300.
العربية (Arabic):
ملحوظة: إذا كنت تتحدث العربية، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم (870) 215-6300.
Français (French):
ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le (870) 215-6300.
Deutsch (German):
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienste zur Verfügung. Rufen Sie (870) 215-6300 an.
မြန်မာစာ (Karen):
သတိပြုပါ။ သင်သည် ကရင်ဘာသာ စကား ပြောပါက၊ ဘာသာစကားအကူအညီ ဝန်ဆောင်မှုများကို အခမဲ့ ရရှိနိုင်ပါသည်။ ဖုန်းခေါ်ပါ (870) 215-6300။
हिंदी (Hindi):
ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। (870) 215-6300 पर कॉल करें।
日本語 (Japanese):
注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。(870) 215-6300 まで、お電話にてご連絡ください。
فارسی (Farsi):
توجه: اگر به فارسی صحبت میکنید، خدمات کمک زبانی به طور رایگان برای شما فراهم است. با (870) 215-6300 تماس بگیرید.
Português (Portuguese):
ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para (870) 215-6300.
Website Accessibility Statement
Chateau on the Ridge is committed to ensuring digital accessibility for people with disabilities. We strive to maintain an accessible website that complies with applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 AA.
If you experience any difficulty accessing content on this site, please call us at (870) 215-6300 or email us at info@mychateau.org so that we can assist you.
Terms and Conditions
Chateau on the Ridge, an affiliate of Arkansas Methodist Medical Center (AMMC), provides this website according to the terms and conditions outlined below. Your use of this website constitutes your agreement to comply with and be bound by these terms.
Chateau on the Ridge may change the content of or access to this website, including these terms and conditions, at any time. Your continued use of the website means you accept any such modifications at the time they are posted.
Please note that while Chateau on the Ridge is affiliated with AMMC, the information on this site does not replace professional medical or legal advice. Always consult your physician or other qualified provider with any questions regarding medical conditions or wellness decisions.
You agree to limit the confidential information you submit to Chateau on the Ridge via email. Email communications are not encrypted and may be intercepted by unauthorized individuals. Chateau on the Ridge is not responsible for the security of email messages, except those stored securely within our systems.
Information you submit may be monitored or accessed by Chateau on the Ridge staff or system administrators to ensure appropriate site usage and system maintenance.
If you choose to submit personal health information, you authorize Chateau on the Ridge to forward this information only to the appropriate contact or provider for purposes such as scheduling a tour or responding to a service inquiry.
This website is provided for general informational purposes only. It is not intended as a substitute for professional healthcare or legal advice. Always seek guidance from a licensed provider when making health or wellness decisions.
ALL INFORMATION IS PROVIDED ‘AS IS’. Chateau on the Ridge makes no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, or non-infringement. Use of this website is at your own risk. Chateau on the Ridge is not liable for damages, including computer issues from viruses or inaccuracies in site content. Your sole remedy is to discontinue using the site.
You are responsible for all information you submit. Do not post or transmit content that is illegal, defamatory, obscene, offensive, or in violation of any law or agreement. Chateau on the Ridge reserves the right to remove such content and pursue legal action if necessary.
Chateau on the Ridge is not responsible for content on external websites linked to or from our site. We do not endorse and are not liable for third-party information. Use those links at your own risk.
All content on this site is owned or licensed by Chateau on the Ridge or AMMC and is protected by copyright law. Content may not be reused, distributed, or altered without written permission. Use is permitted for personal, non-commercial purposes only.
These terms are governed by the laws of the State of Arkansas. By using this website, you consent to the jurisdiction of Greene County, Arkansas, for any disputes that arise.
Last Updated: September 2025